Premium Level Services

Premium Level is the exclusive services and facilities concept implemented in Barceló Premium Level hotels, which offers guests a higher and exclusive level of service. To enjoy  Premium level services, you must book one of the Premium Level rooms.

The following services - and more - are included:

• Personalized entry and exit to the hotel via an exclusive area (Premium Level lounge)
• Exclusive Concierge Service for guests (Premium Level lounge)
• Room with the best views
• A bottle of rum
• Pool towels in the room
• Exclusive use of the Premium Level Lounge with access to continental breakfast and concierge. (service available from 07:00 to 00:00 / 7:00 am - 12:00 pm)
• Access to the hydrotherapy area in the spa
• 10% discount on spa services, excursions on land and beauty salon (with some limitations)
• 24-hour room service included. (except alcoholic beverages)
• Express laundry service at the normal rate
• Complimentary access to the rest of the restaurants at Barceló Bávaro Palace:
• A la carte restaurants Kyoto (Japanese), Dolce Vita (Italian), México Lindo, and La Fuente
• La Comedie Restaurant (French)
• Complimentary access to the amazing Pirates Island Water Park
• Access to minigolf